Privacy Policy

1. Introduction

At Meta Business Consultancy (“we,” “our,” “us”), we are committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, store, and protect your personal data when you visit our website www.metabusinessconsultancy.co.uk or use our services.

We process your data in accordance with the UK GDPR, the Data Protection Act 2018, and other relevant UK data protection laws.

2. Who We Are

Meta Business Consultancy is a business consultancy firm registered in the United Kingdom, registered company number: 14427176.

Registered Address: 2 Azalea Court, Alexandra Mews, London, N4 2LB
Email: info@metabusinessconsultancy.co.uk
Phone: +44 (0) 203 355 5795

3. What Personal Data We Collect

We may collect and process the following types of personal data:
    •    Identity Data – Name, title, date of birth.
    •    Contact Data – Email address, phone number, business address.
    •    Technical Data – IP address, browser type, and usage data when you interact with our website.
    •    Marketing and Communication Data – Preferences for receiving marketing communications from us.

4. How We Collect Your Data

We collect personal data in the following ways:
    •    When you visit our website and fill out forms (e.g., contact forms, enquiry submissions).
    •    When you communicate with us via email, phone, or other means.
    •    When you engage our consultancy services.
    •    Through cookies and tracking technologies on our website.

5. How We Use Your Data

We use your personal data for the following purposes:
    •    To provide our consultancy services.
    •    To communicate with you regarding inquiries, contracts, or service updates.
    •    To process payments and manage transactions.
    •    To comply with legal and regulatory requirements.
    •    To improve our website, services, and customer experience.
    •    To send relevant marketing communications (only with your consent).

6. Legal Basis for Processing Data

Under the UK GDPR, we rely on the following legal bases for processing your data:
    •    Contractual Necessity – When processing is required to fulfil a contract with you.
    •    Legal Obligation – When processing is necessary to comply with legal or regulatory requirements.
    •    Legitimate Interests – For business development, improving services, or protecting website security.
    •    Consent – When you have given explicit consent for marketing communications.

7. How We Share Your Data

We do not sell or rent your personal data. However, we may share it with:
    •    Trusted third-party service providers (e.g., payment processors, accountants).
    •    Legal or regulatory authorities if required by law.
    •    Business partners (such as universities or English language schools, if applicable to your inquiry).

All third-party providers are required to maintain the confidentiality and security of your data.

8. Data Retention

We only retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Notice or as required by law. When no longer needed, data will be securely deleted or anonymised.

9. Your Data Protection Rights

Under the UK GDPR, you have the following rights:
    •    Right to Access – Request a copy of the personal data we hold about you.
    •    Right to Rectification – Request correction of inaccurate or incomplete data.
    •    Right to Erasure – Request deletion of your personal data in certain circumstances.
    •    Right to Restrict Processing – Request limited use of your data.
    •    Right to Data Portability – Request transfer of your data to another organisation.
    •    Right to Object – Object to processing based on legitimate interests.
    •    Right to Withdraw Consent – Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at info@metabusinessconsultancy.co.uk.

10. Data Security

We take appropriate technical and organisational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

11. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. For more details, please refer to our Cookie Policy.

12. Changes to this Privacy Notice

We may update this Privacy Notice periodically. The latest version will always be available on our website.

13. Contact Us

For any questions regarding this Privacy Notice or how we handle your data, please contact us at:

Meta Business Consultancy
Email: info@metabusinessconsultancy.co.uk
Phone: +44 (0) 203 355 5795

ICO Registration Reference: ZB867380

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.